We fully comply with the Data Protection Act 1998 & we are working to fully comply with the General Data Protection Regulation 2018
All information collected by COUPLINGS INTERNATIONAL is covered by the Data Protection Act 1998 and subsequent amendments, COUPLING SERVICES are registered with the Information Commissioners office as COUPLINGS INTERNATIONAL and as a Data Controller we are required to safeguard the privacy of your information. We are also working to fully comply with the New EU Directive GDPR that goes into operation 25th May 2018.
COUPLINGS INTERNATIONAL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or emails, then you can be assured that it will only be used in accordance with this privacy statement.
COUPLINGS INTERNATIONAL may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. However, should we wish to change the conditions under which you first provided your information we will contact you first. This policy is effective from 25th May 2018
WHAT WE COLLECT
We may collect the following information:
Your name and job title
Your contact information including company name, address, telephone and fax numbers and email address
Other information relevant to customer surveys and/or offers
Credit and debit card details for payments made over our e-commerce system. (These are not stored on-line and destroyed after a single use.
WHAT WE DO AND DO NOT DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular, for the following reasons:
To complete your order or enquiry
For our internal record keeping or invoicing
To improve our products and services
We DO NOT make the information available to third parties unless we are required by law to do so.
We DO NOT use the information to make automated decisions.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by us for direct marketing purposes. (Live 25 th May 2018)
If you have previously agreed to us using your information for direct marketing purposes, you may change your mind at any time by writing to us at; COUPLINGS INTERNATIONAL Unit 2A, Follifoot Ridge Business Park, Harrogate, HG3 1DP or by emailing us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect